Purchase and subscription terms

Joy Plus Monthly and Yearly are subscriptions with 30 Ask Joy questions per day. Joy Lifetime is a one-time purchase for permanent Premium access with 10 questions per day. Joy Credits are extra questions and do not unlock Premium. The Free plan includes 3 weekly questions, basic chart insights and one composite chapter.

The price, currency, applicable taxes and period are shown at checkout before you buy. Subscriptions renew automatically according to your chosen plan. Lifetime and credits are one-time purchases without automatic renewal. Web purchases are processed through Lemon Squeezy; app purchases through Apple or Google.

Cancel your subscription with the payment provider where you bought it. Your Joy account shows the relevant route to Lemon Squeezy, Apple or Google. Cancellation stops automatic renewal; paid access lasts until the end of the period. Refund requests are handled by the respective payment provider. Statutory rights remain unaffected.

A free trial applies only when it is explicitly stated in the offer. The offer shows its duration, the price after the trial and automatic renewal terms. Cancel before the stated deadline if you do not want to continue the subscription.

Free includes 3 questions per calendar week, resetting Monday at midnight. Paid plans reset daily. Unused questions do not accumulate. Credits are used only when included questions run out. One credit is one extra question; purchased credits never expire. Refunded credits are removed from your balance. Refunded credits already used are offset against later credit purchases.

Your access, credits and saved conversation history belong to your Joy account. Use the same account on web, iOS and Android. An existing subscription also works on the other platforms. A new one-time purchase does not automatically cancel an existing subscription with its original provider.

The offer shown before you complete a purchase and the respective payment provider’s terms govern that purchase. Changes to existing subscriptions are communicated under the payment provider’s applicable requirements.

If your purchase has not unlocked, please do not buy again. Check your purchase confirmation and, if needed, contact support@getjoy.app with your receipt.